Travel Industry FAQ

 

For other common questions, refer to our Guest FAQs 

 

Do you offer a commission?

Yes, we offer a commission on all bookings made at Camp Denali, North Face Lodge, and Parkside Guest House by travel industry professionals.

How do I check availability and book?

We prefer to take reservations by phone; please call us at (907) 683-2290 for availbility and bookings. For agencies overseas, we do accept reservations via email. 

Travel Agent Partners who have signed our image use contract can login to the restricted part of our website to check availability.

What is the difference between Camp Denali and North Face Lodge?

Camp Denali and North Face Lodge are both located in the heart of Denali National Park and are approximately one mile apart. Both lodges are owned and operated by the same family, and both offer the same daily activities. The differences lie in the style of accommodations. For more more detailed information on the lodges to determine which lodge is right for your clients, click here.

How are you different from other lodges in the park?

1.    Unparalleled views. Camp Denali and North Face Lodge are the only lodges inside Denali National Park with a view of Mount McKinley and the Alaska Range.

2.    Family ownership. For more than 30 years, the Cole/Hamm family has been operating the lodges, paying close attention to every detail of the guests' stay.

3.    Exclusive hiking. Our Historic Operator status with the National Park Service gives us the exclusive ability to travel through the park and lead naturalist-guided hikes in the wilderness heart of Denali.

How do I pay?

We do not accept credit cards. We accept checks in US funds drawn on a U.S. bank account. For international reservations, we accept wire transfers.

Do you accept group reservations?

Yes, we work with group organizers to help arrange group stays at Camp Denali and North Face Lodge. For more information on our group policies, contact us.  

Do you have a brochure?

Yes, but for the most up to date and comprehensive information the website is the best resource.

I would like to partner with Camp Denali and North Face Lodge to promote the lodges.  Do you have any photos or additional materials available?

Yes, we have a media gallery with photos and other helpful documents for our partners. To become a partner and access this gallery, please contact us

Do you allow pets?

No. There is a boarding facility located at the park entrance: Tonglen Lake Canine Resort.

Will my clients be able to purchase alcohol at the lodges?

Neither Camp Denali nor North Face Lodge holds a liquor license; however, guests are welcome to bring their own alcohol. 

Do you have laundry facilities?

No, we do not offer any laundry facilities for guest use due to our remote location and the fact that we generate our own power. We are able to provide use of our tub sink and clothesline, as well as drying racks that are provided in each room and cabin.

Are the lodges handicap accessible?

Due to our remote, wilderness location, our lodges are not ideal for individuals with serious mobility issues. Accessing either Camp Denali or North Face Lodge requires a bus trip over 75 miles of gravel road. While some of the buses into the park are equipped with wheelchair lifts, our buses are not and so at a minimum, our guests need to be able to negotiate getting on and off our rugged buses with tall steps. Generally speaking, because of the outhouses and graveled cabin paths at Camp Denali, North Face Lodge is the recommended choice for anyone with mild mobility limitations. North Face Lodge is easier to negotiate, but there are still a couple of steps here and there. If the mobility issues are fairly severe, we do not recommend staying at either lodge.  Wheelchair accessible bus tours through Denali can be arranged through Denali Park Resorts.

What details do I need to arrange?

Our stays are all inclusive of the lodging, food, activities, and transportation (from the Denali Park Entrance into our lodges 90 miles inside the park). Flight seeing is not included in the stay, but can be arranged upon arrival or in advance with Kantishna Air Taxi.

Transportation to the Denali Park Entrance will need to be arranged. For more information on the different options and how to reserve, visit our Travel Logistics section.

Are you able to support CPAP machines?

We have a limited ability to support CPAP machines at both Camp Denali and North Face Lodge. Please let us know if your client uses a CPAP upon making the reservation.

Are the lodges kid-friendly?

Our lodges can be exciting places for families to learn about and experience Denali National Park. Camp Denali tends to be a better fit for families with children.

With children younger than eight years of age, there are a couple of things to keep in mind:

  • There is no day care; children will need supervision
  • The narrated bus ride in can be long (6-7 hours)
  • Our guided group hikes are full day activities and aren’t specifically tailored for kids
  • Our meal menu is fixed and typically geared toward adult tastes

For more information on families at Camp Denali and North Face Lodge, please visit our "For Families" section. 

Why should my clients stay at Parkside Guest House?

Parkside is a few minutes’ walk from downtown Anchorage restaurants, shops, the Tony Knowles Coastal Trail, and the Museum of History and Art. Also included in the stay is continental breakfast, laundry use, luggage storage, and wireless internet.

Is there any airport transportation to Parkside Guest House?

No, but there are a number of taxis available at the airport. The cost is generally $20.

How many rooms are in Parkside Guest House?

We have 3 rooms at the guest house.

 

If you have additional questions, please call us at (907) 683-2290.

We look forward to sharing the beauty of Denali with your clients!

 

 

Call (907) 683-2290

  to speak with our staff about reservations and availability.

Or Click Here to Email Us

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